Reamaze
Reamaze helpdesk is now mobile. Deliver amazing customer support with fingers!
Reamaze’s Android app gives you the ability to amaze customers while you’re on the go! With real time notifications and mobile collaboration built in, you can help customers no matter where you are and help them to an awesome experience that’s just a finger tap away!Like its web sibling, the Reamaze mobile app extends powerful features such as multi-channel messaging via email, SMS/MMS, Twitter, Facebook, and Instagram to your pockets. Conversations from your favorite Reamaze Embeds are also synchronized for you in real time so you’ll never lose track of important customer chatter!Other key features:- Intuitive design to focus you and your team on important incoming conversations- Collaborate with your team with Presence, internal notes, and conversation forwarding- View all your brands, email channels, and social media channels with a finger tap- Access and add/delete important conversation tags- Full conversation control through sticky reply-to options- Reassign, move, archive, and remind conversations with your finger- Apply preset workflows easily- Insert knowledge base articles and response templates through an intuitive mobile interface- Access all your integrations within customer conversations- See key customer data on-the-fly with built in data attributes- View and manage customer profiles and conversation histories- Manually add important customer data attributes- Powerful keyword and phrase search at your fingertips- Manage personal notification settingsReamaze is simplified cloud helpdesk for sites and apps. Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via direct messaging, SMS/MMS, email and social media (Twitter, Facebook, Instagram), live chat, knowledge bases, and workflows.Fixes an issue with opening certain images
Reamaze’s Android app gives you the ability to amaze customers while you’re on the go! With real time notifications and mobile collaboration built in, you can help customers no matter where you are and help them to an awesome experience that’s just a finger tap away!Like its web sibling, the Reamaze mobile app extends powerful features such as multi-channel messaging via email, SMS/MMS, Twitter, Facebook, and Instagram to your pockets. Conversations from your favorite Reamaze Embeds are also synchronized for you in real time so you’ll never lose track of important customer chatter!Other key features:- Intuitive design to focus you and your team on important incoming conversations- Collaborate with your team with Presence, internal notes, and conversation forwarding- View all your brands, email channels, and social media channels with a finger tap- Access and add/delete important conversation tags- Full conversation control through sticky reply-to options- Reassign, move, archive, and remind conversations with your finger- Apply preset workflows easily- Insert knowledge base articles and response templates through an intuitive mobile interface- Access all your integrations within customer conversations- See key customer data on-the-fly with built in data attributes- View and manage customer profiles and conversation histories- Manually add important customer data attributes- Powerful keyword and phrase search at your fingertips- Manage personal notification settingsReamaze is simplified cloud helpdesk for sites and apps. Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via direct messaging, SMS/MMS, email and social media (Twitter, Facebook, Instagram), live chat, knowledge bases, and workflows.Fixes an issue with opening certain images
Read trusted reviews from application customers
Performance on Android is very poor, lots of bugs. Can't get back to the open tickets screen half the time, it errors or simply won't allow the back button to be clicked. S21 Ultra Android 12 fully updated
Very good
Very helpful managing clientes when we3 are away from Desk PC
Best chat plugin for WordPress better than intercom
Unable to log in with GSuite Single Sign on. Would not accept my credentials.
I never get notifications for chats
Pages are sometimes unresponsive. It's not scrolling all the way down. :(
Wouldnt load. Just blank screen after login. Lg v30, android 8.0
Crashes on startup every time, making it unusable. My phone is a Pixel 3a XL running Android 10. Update as of Nov 26th: The new version they mention below still crashes in exactly the same way. No change
Craches on pixel 3 xl using Android 10